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Home Support Services Proactive Support

Proactive Support

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Example:
Acme has 9 PCs & 1 Small Business 2003 Server. That's a total of 10 devices. Acme has decided a "Manage" plan suits them.
Total Cost: $990 per month GST Ex.
Total Bundled Support: 5 hours (valued at $825 GST Ex)

This premium level support works out at about $3 per day per person!


We believe our Proactive Managed Services to be the most cost-effective preventative maintenance and support services in Australia.

We can look after you and your staff - no matter where you are - around the globe.

If you're interested in finding out more - give us a call on (08) 9463 6666 or click here to inquire online.


Notes:

  • These plans apply to PCs, Notebooks and Servers. All devices on the network must be on the same plan
  • All rates listed are exclusive of GST
  • Remote Support is charged in 6 minute increments
  • Fees are charged on a monthly basis and invoiced in advance.
  • Onsite Labour is charged as a minimum 1 hour and then 30 minute increments.
  • Remote Support includes remote administration, remote desktop, phone & email support.
  • Monthly pooled GuruCare support minutes are "per month" and do not roll-over.
  • Where a customer is more than 20km from the Perth GPO, a minimum callout of 2 hours will be applicable.
 

PCGURU are Microsoft Small Business Server Specialists. As a partner we can ensure your SBS is installed and maintained properly!


We are also a Gold Certified Microsoft Partner - the highest possible level. We're experts in all facets of supporting business IT environments.


We are ISO9001:2008 Quality Assured. Reliability, consistency and a commitment to delivering quality solutions & support on time and cost effectively are our core mission.



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Just wanted to say thanks to the guy (sorry, can't remember his name) that came out to make my computer go very much faster. I have grown to love it all over again. Keep up the great work and can't wait to get you to make me a new computer soon.

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